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Privacy Policy


BuildingReports is committed to providing the best service in the mobile collection, analysis, and reporting of building inspection data. Because we respect your right to privacy, we have developed this Acceptable Use and Privacy Policy to inform you about our privacy practices, and the acceptable use of any data gathered from you.

In keeping with our commitment to your privacy, this statement will inform you of:

  • Information we gather from you
  • How we use and with whom we share the information we gather
  • Your ability to opt-out of future notifications
  • Security procedures in place to protect your information from loss, misuse, or alteration

Questions regarding this policy should be directed to Please specify "Acceptable Use and Privacy Policy" in the subject line of your email.


Privacy is of great concern to most users of the Internet, and is a critical part of an enjoyable and satisfactory user experience. We at BuildingReports are acutely aware of and sensitive to the privacy concerns of our members and other visitors to our web site. Whether you are a member of BuildingReports or a visitor to our site, we assure you that we do not collect personal information from you unless you provide it to us. If you are enrolling in BuildingReports membership, you will be asked to provide certain personal information. Please note that we are asking for this information for the limited purpose of creating User Accounts from which we will track the collection of building and inspection data from your organization. You should also be assured that we do not provide or sell information about our members or site visitors to anyone.

This Acceptable Use and Privacy Policy apply to the BuildingReports site. Each of our members, partners and affiliates maintains its own privacy policy that may be viewed on its web site. We strive to provide our members and visitors with the highest level of privacy possible, and therefore require that our members, partners and affiliates offer no less protection than that offered in this Acceptable Use and Privacy Policy. In addition, each of our affiliates must meet the data protection requirements of their relevant national laws.

Please note that our site contains links to other sites., Inc. is not responsible for the privacy practices, privacy statements, acceptable use policies, or any other content regarding these other sites.

Information We Gather from You

Personal Information

We do not collect any personal information from a visitor to our site unless that visitor explicitly and intentionally provides it. Under no circumstances do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health or sex life. If you are simply browsing our site, we do not gather any personal information about you.

There are two ways in which you may explicitly and intentionally provide us with and consent to our collection of certain personal information:

E-Mail Request for Information - We use links throughout our site to provide you with the opportunity to contact us via e-mail to ask questions, request information and materials, or provide comments and suggestions. You may also be offered the opportunity to have one of our representatives contact you personally to provide information about our products or services. To do so, we may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.

Enrollment - If you choose to enroll for one of our products or services, we will request certain information from you. Depending on the type of product or service that you request, you may be asked to provide different personal information. For certain products and services, we may require your name, address, telephone number, e-mail address, credit card number, and bank account information. Other products and services may require different or supplemental information from you in order to complete your transaction. For a detailed list of the type of personal information requested for our various products, please refer to the Organization setup online.

Statistical Information About Your Visit

When you visit our site, our computers may automatically collect statistics about your visit. This information does not identify you personally, but rather about a visit to our site. We may monitor statistics such as how many people visit our site, the user's IP address, which pages people visit, from which domains our visitors come and which browsers people use. We use these statistics about your visit only to help us improve the performance of our web site.

Use of Cookies

We only use "cookies" as described in this section. A "cookie" is a piece of information that our web site sends to your browser, which then stores this information on your system. Cookies are required to access the BuildingReports web site, and are used to maintain the login state for a particular user account. When your browser window is closed, however, the cookie is automatically deleted from your system. You should be aware that cookies contain no more information than you volunteer, and they are not able to "invade" your hard drive and return to the sender with personal or other information from your computer.

How We Use and With Whom We Share the Information We Gather

We assure you that the information we gather from you is used only by us as explained below.

Sending You Responses and Updates

We respond to any e-mail questions, request for product or service information, and other inquiries that we receive. We may also retain this correspondence to improve our products, services, and web site, and for other disclosed purposes. Frequently we retain contact information so that we can send individuals updates or other important information about our services and products. Occasionally these updates or other important information may be sent out by third parties on our behalf. Please be assured that any third party who contacts you in this capacity has executed a confidentiality agreement with us that contains a provision ensuring the privacy and security of any transferred information and limits the third party's use of the shared information to sending updates or providing services on our behalf.

Facilitating the Support, Renewal, and Purchase of our Products and Services

The information you provide to BuildingReports can generally be divided into two types. Inspection data collected by the mobile scanning device and transferred to the web site, and that which is entered by you through various forms on the web site. In the first case you can be assured that your inspection data is only available to those User Accounts with whom you grant access in the form of a variety of customizable reports appropriate to your industry.

BuildingReports will not share this inspection data with any other members, partners, representatives, third parties or affiliates. Your building inspection data is considered proprietary and confidential to your organization.

The information provided by you through the web site forms may be used to contact you to discuss the support, renewal, and purchase of our products and services. We may also provide the information you have submitted on the web site forms to a BuildingReports subsidiary, business partner, representative, or Affiliate (either within or outside the United States) so that the subsidiary, business partner, representative or Affiliate can contact you and facilitate the support, renewal, and purchase of BuildingReports products and services. Please be assured that any subsidiary, business partner, representative or Affiliate who contacts you for one of these purposes has agreed to use the information we supply only in accordance with a confidentiality agreement.

Processing Payments

If payments are processed through credit card or electronic funds transfer, we may provide your personal information to appropriate financial institutions, processors, and third parties under contract with BuildingReports or our Affiliates for providing a subset of the payment services (for example, tax calculations and fraud screening). In each case, the use and distribution of your personal information will be used by such entity for its internal use related to fulfilling the transaction services for BuildingReports, will be treated as confidential by this entity, and will be transferred between BuildingReports and this entity only via encrypted means.

If We Are Required to Disclose By Law

If we are required by law to disclose certain information to local, state, federal, national, or international government or law enforcement authorities, we will do so (for example, we may disclose the identity of purchasers of certain software products to the U.S. Department of Commerce, Bureau of Export Administration, as required under the terms of our export licenses).


From time-to-time, we may request information from our members via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Survey information will be used for purposes of monitoring or improving the use of and satisfaction with this web site.

Your Ability to Opt-Out of Further Notifications

From time-to-time, we notify our members of new products, announcements, upgrades and updates. If you would like to opt-out of being notified, please contact us via email or at our mailing address.

Our Security Procedures

We consider the protection of all inspection data and personally identifiable information we receive from our web site visitors and members as critical to our corporate mission. Please be assured that we have security measures in place to protect against the loss, misuse, and alteration of any information we receive from you. As with any transmission over the Internet, however, there is always some element of risk involved in sending personal information. In order to try and minimize this risk, we encrypt all information that you submit in the ordering of one of our products or services and when requesting or viewing inspection reports. This encryption uses the Secure Sockets Layer (SSL) protocol.

Changes to this Policy

If a material change is made to this Acceptable Use and Privacy Policy and/or the way we use our members' personally identifiable information or inspection data, we will post prominent notice of the nature of such changes on the first page of this policy.

End of Acceptable Use and Privacy Policy dated December 1, 2004

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